Fosad Consulting Ltd is a business support services firm with offerings in Human Resource Management, Immigrations and Real Estate Consulting. We leverage our expertise and strategic alliances to support businesses. Our proposition is based on a deep understanding of the drivers of high performing businesses and the required business solutions that supports it. We work with clients to support their non-core business tasks to strategically position them for business success.

ASSISTANT GENERAL MANAGER

Our client, a major player in the hospitality industry, is looking to recruit an Assistant General Manager, who will assist the General Manager in the overall day to day management of the business, overseeing all departments and units to meet set service/ quality standards and profitability.

JOB DESCRIPTION
RESPONSIBILITIES
Motivating teams to deliver service standards
Driving a sales and marketing strategy
Meeting budgets and exceeding revenue targets
Networking at dinners and functions to generate new businesses
Liaising closely with the sales and marketing team to make sure business is coming in at the right price
Financial planning and budgeting
Ensuring compliance with laws, health and safety and other statutory regulations.
Represent the General Manager when required
Supervise and train HODs and other key staff
Review staff performance and conduct personnel actions such as disciplinary actions
Reform daily, weekly and monthly inspections and supervise stock verification and audit exercises
All other duties as assigned by the General Manager

QUALIFICATIONS
SKILLS AND PERSONAL QUALITIES
Well-developed management and leadership capability
Financial and business acumen
Flair for Sales and Marketing
Passion for excellent service, friendliness and warmth
Problem-solver
Willing to work on late nights, weekends and holidays as required
Excellent communication and interpersonal skills

EDUCATION AND EXPERIENCE
A bachelor’s degree in Business Administration, Social Sciences, Hospitality and Tourism and related fields
A master’s degree is desirable
Membership of relevant professional bodies
10-year experience in the hospitality industry with minimum of 5 years in a management role
Knowledge of best practices in the hospitality industry

BRAND MANAGER

Our client, a major player in the hospitality industry, is looking to recruit a Brand Manager who will be responsible for increasing brand share of mind, affinity and relevance, patronage and overall profitability.

JOB DESCRIPTION
Key Responsibilities include:
Marketing Research-
Conduct marketing research
Analyse data to crystalise targeted marketing insight
Monitor market trends, research consumer markets, company performance metrics and competitors’ activities to identify opportunities and key issues
Planning-
Developing data-driven strategic marketing plans- short term, medium and long term
Liaise with vendors to plan and implement marketing campaigns
Brainstorm new and innovative growth strategies

Budgeting and Resource Management-
Develop annual budget in line with organisation’s financial procedures
Efficient utilization of resources to achieve organisation’s objectives
Measure and report performance of all marketing campaigns, and assess against goals (ROI and KPIs)

People Management-
Effectively cooperating with and managing vendors
Managing across departments and influencing to achieve brand objectives

Marketing Results-
Deliver set business growth
Ensure conversion of marketing activities to observable business results
Contribute to improvement in service/quality levels

QUALIFICATIONS
Skills and Personal Attributes
Analytical thinking; comfortable working with numbers, metrics and spreadsheets
A fixer at heart
Strategic thinking and goal orientation
A good measure of fluid intelligence to thrive in novel situations
Creative and innovative, able to generate many good-actionable ideas
Results-oriented
Elite communication and interpersonal skills
Up-to-date with latest trends and marketing best practices
Knowledge of digital marketing

EDUCATION AND EXPERIENCE
A good degree in business, engineering or related field
5-year experience in service marketing with demonstrable hospitality industry knowledge
3-year management experience is desirable

TO APPLY
Click on Job Title below:

ASSISTANT GENERAL MANAGER
BRAND MANAGER