Company: MainOne Cable
Location: Lagos, Lagos, Nigeria
State: Lagos Jobs
Job type: Full-Time
Job category: IT/Telecom Jobs in Nigeria
MainOne’s success is built on having talented and highly proficient people within their respective fields as the driving force behind our business
A job in MainOne is different from any other you have had. With joining MainOne you’ll be challenged, inspired and proud as you become a part of something big.
We are recruiting to fill the position below:
Job Title: Cloud Operations Specialist
Reporting Line: Cloud Operations Manager
Will be responsible for day to day operations and support of the cloud infrastructure and solutions particularly Microsoft Windows System Center Suite of Solutions.
Provide configuration, support and upgrades of cloud infrastructure (Storage, Servers and Network).
Working with customers to resolve issues.
Monitoring and ensuring maximum uptime on existing hardware/networks.
Ensuring the proper deployment of new Cloud hardware, including servers, switches and storage arrays.
Managing and containing business risk as it pertains to the Cloud infrastructure.
Providing timely and effective responses and updates to work tickets and other requests.
Documentation in the form of basic how to documents, design documentation, performance reporting as well as operational procedures.
Performance monitoring and tuning the environment to achieve high performance
Handle escalations in a high pressure environment
Support capacity and growth of the cloud environment.
Support ticket / queue management.
Performing software, hardware and network maintenance and configuration changes as required.
Identifying, recommending and implementing potential improvements to service efficiency.
Drive major initiatives forward while consistently thinking of the bottom-line impact of the efforts.
Contribute proactively to new service development.
Ensure quality, up-to-date documentation exists for all service arrangements
Communications and Work Relationships:
The Cloud Operations Specialist will report directly to the Cloud Operations Manager.
And will also work closely with members of the Cloud team, Managed Services, Technical Sales, Project Management, Service delivery and other teams as required from time to time
Bachelor’s Degree or equivalent in Information Communication Technology or Engineering
Microsoft Certifications (MCSE,CCNA,CCNP,VCP,FCNA,FCNP) are strongly desired
Certifications in Linux, Hyper-V, Windows Server, Microsoft System Centre, VMware, Storage, and other Cloud Technologies considered a plus for this position.
At least five years industry experience
Hands on implementation, maintaining, and troubleshooting of complex virtualized environments
Thorough understanding of virtualization/cloud technologies & Architectures(Microsoft, VMware)
Experience with Microsoft system center (VMM,SCOM,DPM e.t.c) Windows Azure Pack
Linux/Windows server system Administration
Operations programing experience in Shell (Bash, KSH),
Experience with managing modern X86 blade/rack mount servers
Experience with managing and administering storage arrays
Experience managing and configuring network devices
Experience with configuration management tools
Experience administering a 24/7 high-availability production environment
Experience with relational database technologies such as Oracle/ Mysql/Microsoft SQL
Understanding of TCP/IP LAN/WAN networking technologies and troubleshooting techniques
Strong familiarity with security as it applies to software, system and network engineering
A strong desire to troubleshoot problems and then distill processes into procedures, including documentation for both knowledge sharing and training of new employees
Ability to communicate effectively emphasizing written and oral presentation skills.
Ability to document both process and procedure as well as existing and new infrastructure.
Strong interpersonal and communication skills and comfortable in global working environment.
Good at building and cultivating team work.
Familiarity with ITIL processes would be an advantage
Understanding of Cloud Computing and Virtualization.
Experience with Windows/Linux/Unix is considered a plus.
Experience with Microsoft public, hybrid and private cloud will be an added advantage
Demands of the Job
Problem solving ability
Ability to work under pressure
Ability to take ownership
Application Closing Date
How to Apply
Submit your CV and Application Online : Click Here
Note: When the page opens, click on "Cloud Operations Specialist"