Kilimall is the #1 online shopping mall in Uganda and Kenya. We are fast growing group and seek to find passionate people to work with us in Nigeria. We are committed to providing our customers with affordable products for quality life.
We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more.
We are recruiting to fill the following positions below:
Job Title: Social Media Manager
Location: Lagos

Role Summary
The Social Media Manager is responsible for developing the social media strategy for the business, implementing the social media strategy and monitoring for effectiveness.
Duties and Responsibilities
Social media strategy
Create the social media strategy
Create budgets for social media activities
Plan social media campaigns
Work with internal stakeholders
Manage change and adopt social media into the corporate culture
Work with other marketing units to integrate different activities
Social Media Implementation:
Manage social media campaigns and day to day activities
Manage presence in social networking sites
Brand advocacy
Community outreach
Manage a blogger outreach program
Build a brand ambassador network
Post and comment on relevant blogs
Seed content into social networks
Write editorial content
Create and upload videos
Engage in conversations and answer questions
Create and maintain a social media editorial calendar and posting schedule
Social Media Monitoring:
Develop benchmark metrics to measure the results of social media programs
Analyse and evaluate social media campaigns and strategies
Report on effectiveness of campaigns
Monitor trends in social media
Monitor the activities of main competitors in social media
Monitor social space for brand and related topics and conversations
Understand how the social media impacts search traffic
Qualification and Requirements
SEO knowledge
Social media expertise
Customer service skills
Knowledge and use of social media management tools
Ability to convey ideas in a clear and precise way
Copywriting skills
Visual intelligence
General knowledge of design
OND, HND, BSc can apply
Graduates must have completed NYSC
Must have experience as a social media expert

Job Title: Operations Manager
Location: Lagos
Role Summary

AsOperations Manager, you will be responsible for building, managing and growing our Nigeria operations.
You will be responsible for business results, profit & loss, and delivering the sales and margin plan.
Drive the execution of merchandising initiatives, ensuring collaboration and integration with marketing, buying and planning.
Duties and Responsibilities
Maximize sales:
Identify opportunities based on historical results & current trends
Deliver to targets: sales, margin, contribution, inventory turns
Analyse sales data, create action plans
Increase revenue by using analytical tools to track user behaviour
Drive qualified traffic to the website through search engine marketing, affiliate marketing, shopping portals
Increase sales via email marketing and loyalty programs
Financial Management:
Partner with Finance, Marketing and other departments to produce accurate financial data, and to manage budget
Optimise functionality, improve customer focus:
Oversee channel development strategies, architecture and infrastructure requirements
Develop and execute in-country strategic plans on time and to a high quality
Track e-commerce trends and technology to keep site ahead of competition
Collaborate with IT, design team, and marketing department on architecture and back-end solutions for enhanced site functionalities
Partner with third-party vendors to identify and apply solutions for customer acquisition, conversion and website optimization
Collaboration with other departments, Brands, regions:
Integrate activities of marketing, sales and advertising to develop multi-channel strategies and increase brand/product awareness
Lead Online Merchandising:
Lead web merchandising, design and development teams to oversee activities related to content development and promotion management
Qualification and Requirements
First Degree or Masters in Marketing, Business, Retail Merchandising, Information Services, or related field.
A solid track record in building a successful on-line business, and implementing an e-commerce business strategy
Above 3 years of demonstrated experience in e-commerce management
Proven track record in optimizing e-commerce experiences – including optimization of traffic and conversion
IT knowledge (front-end and/or back-end) is a plus
Solid understanding of digital / web environments – from a business and from a technical point of view
Analytically strong
Experience successfully managing the performance of a diverse group of individuals
Experience developing performance metrics.

Job Title: Vendor Acquisition Manager
Location: Lagos

Role Summary
As a vendor acquisition manager, you are required to facilitate the sourcing and signing up of Leads (Vendors) with high potential of partnering with Kilimall.
Duties and Responsibilities
Initiating and handling of relationships with vendors and Kilimall’s operational department
Constantly deal with contractual agreements for securing sale tenders from Kilimall vendors
Authoring contract documents including statements of work and service level exhibits
You are to understand policies and procedures associated with purchase contracts such as indemnification and amendments
Understanding company policies and procedures associated with selling on Kilimall Seller center with commission charged included in the contracts
Liaise between Kilimall Seller center merchant and cross- functional internal teams to ensure the timely successful on-boarding process flow for the newly acquired merchant within a stipulated time frame
Play the role of an advocate of the vendor to the internal management of his company.
You may also adopt such strategies as vendor service offerings to develop and maintain strategic relationship with suppliers
Responsible for troubleshooting all vendor problems. In other instances, he may report vendor queries such as: product upload challenges and delays in disbursement of payments to the management for corrective actions.
Evaluate and monitor merchant activities to ensure that vendors registered on the platform upload minimal no of SKU on seller center comply with the upload standard
Arrange meetings with staff and vendors to discuss issues affecting the supply chain and possible measures
Such issues range from defective or unacceptable goods or services to delivery delays
Ensures problem resolutions are achieved without compromising the relationship with vendors and company customers
Minimum of 3 years’ experience in either or of the following – Vendor Hunting, Vendor management, Sales management, Sourcing and Procurement of electronics
Candidate should have a Degree in related courses which include – Business Administration/Management, Sales, Marketing, Economics
Preferably Igbo speaking candidates, who are street smart and book smart
Good knowledge of the major markets like Idumota, Computer Village, Alaba, Trade Fair etc.
Good relationship with top distributors in major markets like Idumota, Computer village, Alaba, Trade fair etc. would be an added advantage
e-commerce experience would be an added advantage
Completed NYSC
Application Closing Date: Not Specified.
Method of Application
Interested and qualified candidates should forward their applications to: